Frequently Asked Questions

No. We recommend that you empty your drawers. You can, however, leave the drawers themselves inside the dressers.

Yes, but within reason. We can usually take apart beds, desks, and tables.We've got the tools for it, but if the furniture is glued together, or the screws are stripped, then there's a chance that we won't be able to dissassemble it.If the item is an antique (or very old and fragile) and there's a chance that it might break, then it's probably a good idea to not try and take it apart.

Yes, but not always. Every situation is different. Our moving crew can hoist your furniture unless they feel that it's not safe, or damage to the item or house may occur.

We can remove the TV off the bracket, but we might not be able to remove the bracket off the wall or later install it at the destination.

Yes. Your TV will be transported safely. We actually have special moving boxes for flat screen TVs that we sell exactly for this type of thing.

Yes, we can move your BBQ, but not your propane or other gas tanks. Also, make sure that your BBQ is clean and has it's protective cover, otherwise there's going to be a mess and your other items will get dirty.

You should be able to. Talk to the superintendent / manager of the building and let them know that you'd like to book elevator access for your moving date. Confirm that it's reserved. The move will take longer and be more expensive if the movers can't use the elevator.

Yes, but because of extreme cold or heat, it's probably not a good idea if your plants are sensitive or fragile.

They can certainly help you pack and move your items using their own truck. Our expert movers function best as a crew. They'll know in what order to best pack, load, and fill our moving trucks. Thanks for the offer, though.

Sadly, no. There are legal and insurance reasons why we can't allow that. You can ride with Uncle Buck & Aunt Shirley though :)

All of the truck that we use are our own. Right Move is the legal owner, and our name and information is on all the trucks' documents.

Yes, of course. All of our moving trucks are clean and well-maintained, inside and out (please checkout the pictures of our trucks, here on our website). We need our trucks to run well so that we can give you great service.

Yes, all our trucks have tailgates and ramps.

Yes. All our trucks carry between 50 and 200 moving blankets. We want to make sure that we have enough so that all of your furniture is padded and protected.

Actually, we do NOT charge extra for blankets; it's free!

Yes, we can do packing or unpacking if our customer requests it. Just let us know.

Yes, you can … but only to a point. Unfortunately, we cannot actually allow you inside our moving trucks for legal and liability reasons.

Yes, but once again, we cannot allow you inside our moving trucks for. Once outside our trucks however, you can transport your items inside your house or garage.

Yes, we do offer both services, actually. We can load and / or unload your items for you. Just let us know how much (or how little) help you need.

Yes. Besides moving boxes, we also stock blankets, wardrobe boxes, linen, china, book boxes, tapes, mattress bags etc…

Yes, you sure can.

Yes. Pack as much as you'd like (or as little) and we can take care of the rest of the packing.

Yes. We do full packing

Yes, of course! We always bring all the necessary packing materials with us in the moving truck. We can take care of that.

Yes. We charge for packing supplies but blankets are free.

Yes, all of our workers are covered by WCB.

Yes. Right Move is very selective of the movers that we hire to join our team. We're very careful to only select workers that are clean, professional, yet friendly and polite.

Yes, all of our company workers are clean and wear company uniforms.

All of the truck that we use are our own. Right Move is the legal owner, and our name and information is on all the trucks' documents.

We take great pride in our movers and the services that they provide, but we're always eager to listen to our customers. This includes negative feedback. If ever our services fail to meet professional standards, or if one of your items is damaged during a move, please contact us ASAP. We'd like to resolve the issue as quickly as possible. Our phone number is (780) 901-0405.

In the winter, and colder months, NO. Plants are fragile, and there's a good chance that they will die. In the summer, we can transport them, because we know for sure that the plants will not be damaged.

We have different sizes of trucks: 24, 26, 28, 32, and 53 ft trucks. For your move, we'll use the most appropriate and efficient truck for your items.

That depends on the size of the move. If you'd like to request additional sets of hands, we can accommodate that, just let us know beforehand.

Yes. All of our trucks have dollies, hand trucks, ramps, and tale gate to ensure moves that are not only safe and smooth, but also fast.

Not a problem. We can follow you (just don't drive too fast), or you can follow us.

Payment is required half an hour before the moving job is completed.

We accept Cash, Visa, MasterCard, Email Transfer, Bank Draft, and Money Orders.

Yes, absolutely. For a fee, we can take any of your old furniture, appliances, mattresses, garbage etc … to the dump.

Yes! We're a proud Edmonton, Alberta moving company, and our main office is conveniently located at 12257 Fort Road NW and our phone number is (780) 901-0405.

Yes! Right Move has clean, climate-controlled storage … and we don't even charge you for the first month. That's right, the first month is free!